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Job Title: Case Manager Job location: Bronx, NY Department: Geel Grand Avenue Studios FLSA : Non-Exempt / Professional Reports to: Senior Case Manager or Clinical Coordinator Function: Provides case management services in a single site supportive housing program Hours: 35 hours per week, Monday through Friday Program hours: Office is open from 9:00 AM to 5:00 PM; Mon. to Fri. Salary: Annualized at $57,914.57 with comprehensive benefits package Revision Date : May 2026 Geel Community Services’ Mission Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel’s housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities. Program Description: Geel Grand Avenue Studios is a single site, supportive housing residence with 56 studio apartments. Forty-six (46) units will house chronically homeless individuals living with serious mental illness (SMI) or co-occurring disorders and referred from the New York City Human Resources Administration (HRA). The remaining ten (10) units are devoted to Individuals or households who meet the regulatory bodies’ income and household size requirements / admission criteria. Supportive case management services are meant to assist individuals to deal with Daily Living Skill concerns as it relates to maintaining themselves and their apartments. The major goal areas are rehabilitation, mental health, physical health and socialization and the objectives may include budgeting, medication management, crisis intervention, prevocational training, entitlements, supportive counseling, group dynamics and referral to appropriate service providers. Essential Responsibility and Role of a Case Manager • Provide case management with supportive counseling and social services • Coordinate and provide instructions and information, both individual and group modalities in the skills of daily living. This will include personal hygiene, maintenance of the apartment, and meeting one’s nutritional needs • Coordinate and conduct socialization and recreational activities and groups that foster increased social skills, decrease isolation and improve cohesion and the development of a social network. • Serve as an advocate/confidante assisting tenants in obtaining services that they are required and entitled. The skills of effectively interfacing with varied social service agencies will be taught. This may involve personally escorting tenants to service providers • Provides availability (on rotating basis) for crisis intervention and cell phone responsibility during non-scheduled work hours. Qualifications and Requirements Education and Experience: • Bachelor’s degree or higher, and one (1) year’s work experience in the field of social services Physical Requirements • Must be able to access apartments above first floor with or without elevator access. • Must be able travel to different locations. A full job description is available upon interview. To apply for this position please go to agency web site and Career Page https://geelcs.org/jobs/case-manager-grand-ave-studios/

Since 1980, The Way Back, Inc. has supported adults with mental illness by providing safe housing and recovery-focused services. Our mission is to help individuals with psychiatric disabilities—including bipolar disorder, schizophrenia, anxiety, and depression—successfully reintegrate into the community. The HR Coordinator supports the Agency’s recruitment, onboarding, payroll, training, compliance, and personnel records functions. This position works closely with management and staff to ensure efficient HR operations while maintaining professionalism, confidentiality, and attention to detail. The HR Coordinator reports directly to the HR Manager. Position Details Location: Port Jefferson, NY Position Type: Full-Time, Non-Exempt Work Schedule: Monday through Friday, 8:30 AM – 4:30 PM (40 hours per week) Salary: $55,000 annually Benefits Employer-paid Medical and Dental Insurance (100% of employee premium covered) Tax-advantaged Flexible Spending Account (FSA) 403(b) Retirement Plan Employer-Contributed Pension Plan Health Insurance Opt-Out Incentive (currently available) Generous paid time off package including vacation, personal, and sick leave 12 paid holidays annually Responsibilities Lead full-cycle recruitment, including job postings, applicant screening, interview scheduling, recruiting events, and community outreach Coordinate onboarding and new employee orientation Review timesheets and assist with payroll processing through Paychex (HRIS) Maintain personnel records and HRIS data in an organized and confidential manner Coordinate and track required staff trainings, including HIPAA, OSHA, Sexual Harassment Prevention, CPR/First Aid, and agency orientations Monitor compliance requirements and employee credentials Assist with staffing coverage for vacant positions Perform other related duties as assigned Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field Knowledge of human resources practices and procedures; payroll experience preferred Experience in a New York State Office of Mental Health (NYS OMH) regulated environment strongly preferred Proficiency with Microsoft Office, including Excel Strong organizational, communication, and interpersonal skills Ability to maintain confidentiality and manage multiple priorities Additional Requirements Current American Red Cross Adult CPR and First Aid Instructor certification preferred, or the ability to obtain certification after hire Ability to travel between agency locations, recruiting events, and training sites as needed Successful completion of all required background checks, including NYS Justice Center and OCFS clearances, as applicable For additional information about The Way Back, Inc., please visit thewayback.org The Way Back, Inc. is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Job Title: ENHANCED STEP-DOWN PROGRAM (ESD)- SPECIALTY CRITICAL TIME INTERVENTION (CTI)-TEAM LEADER Department: Clinical & Crisis Supports Location: Bethpage, NY; some travel required Reports To: Enhanced Step-Down Program-Program Director FLSA Status: Exempt Pay Class: Full-Time Pay Range: $90,000 Last Revised: March 2026 POSITION SUMMARY The Specialty CTI Team Leader provides clinical and administrative oversight of the Enhanced Step-Down Program’s Critical Time Intervention services and supervises a multidisciplinary team. This role ensures that individuals with co-occurring Mental Health (MH) and Intellectual/Developmental Disabilities (I/DD) receive evidence-based, time-limited support as they transition from inpatient and emergency psychiatric settings to community-based living. The Specialty CTI Team Leader works in close coordination with the Transitional Residential Setting (TRS) team to ensure continuity of care, facilitate shared treatment planning, and support stabilization and permanent housing placement. This position plays a pivotal role in fostering cross-system collaboration with OMH, OPWDD, hospital systems, and community providers. DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS (*All responsibilities outlined in official Job Description*)

• Establishes community relationships and serves as liaison to community partners such as Emergency Departments (ED), inpatient psychiatric units both Article 28 and 31, and Comprehensive Psychiatric Emergency Programs (CPEP).
• Maintains relationships with Nassau County Department of Mental Health, Chemical Dependency, & Developmental Disabilities and Services, Suffolk County Department of Health Services, the Division of Community Mental Hygiene, the Office of Mental Health (OMH), and the Office of People with Developmental Disabilities (OPWDD).
• Collects feedback from and collaborates with clinical team members and specialists in the community to identify, design and implement training/support needs of the community.
• Assists in the development and implementation of ESD Specialty CTI best practices and policies and procedures.
• Assists with growth of the ESD program via networking internally and externally in conjunction with other departments.
• Maintains communication with other regional CTI teams for the purposes of collaboration.
• Works with FREE’s Accounting Department and leadership team to ensure all required reporting occurs as required.
• Ensures the collection of required data and documentation on consumer access and utilization of Specialty CTI services.
• Works with the leadership team to ensure the continuity and consistency of enrollment of individuals for services.
• Reviews and approves diagnostic evaluations, treatment plans, discharge plans, and behavioral support plans for individuals served.
• Ensures all clinical interventions are trauma-informed, strength-based, and culturally responsive.
• Attends hospital rounds, case conferences, and discharge planning meetings to ensure early identification and engagement of eligible individuals.
• Provides crisis intervention in response to individuals’ behavioral and emotional needs, including support to individuals, families and team members, in-person and virtually.
• Provides supervision, guidance, and direction to all assigned team members on an ongoing basis.
• Ensures all team members are fulfilling their roles and responsibilities and addresses performance issues through performance improvement or corrective action measures.
• Interviews, hires, develops and retains high quality staff.
• Meets consistently with TRS Residential Clinical Coordinator to jointly plan and monitor cases shared between Specialty CTI and TRS.

QUALIFICATIONS

• Education:
  • Master’s Degree in social work, psychology, counseling, or other human service field required
• Experience:
  • At least 3 (three) years of supervisory experience required
  • At least 3 (three) years of post-licensure experience working with individuals with Intellectual and Developmental Disabilities, Mental Health Diagnoses, and/or Substance Abuse
  • Supervisory experience can be concurrent with post-licensure experience
  • Specialized Training, Licenses, Certifications:
    • LCSW, LMHC, LMSW, LCAT, or Licensed Psychologist licensure required
    • Licensed Practitioner of the Healing Arts (LPHA) required
• Knowledge, Skills, Competencies, and Abilities:
  • Knowledge of OMH and OPWDD practices, policies and regulations
  • Computer literacy required; familiarity with Microsoft Office Suite
  • Must be able to motivate, lead and coach others
  • Must be efficient, well organized, and have excellent communication skills
  • Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential
  • Expertise in navigating eligibility and referral processes for OMH, OPWDD, and other programs serving individuals with co-occurring behavioral health conditions.

Rehabilitation Support Services is a not-for-profit, community-based mental health provider dedicated to delivering evidence-based care, currently operating programs in 20 counties in New York State.  Our mission is to enrich and empower the lives of people we serve, both individuals and families, through accessible services, collaborative care, and continuous quality improvement.  We are seeking an individual to join our Senior Management Team as we continue to expand our service regions in New York State.  The Managing Director will oversee programs in the following counties:  Chenango, Delaware, Otsego, Tioga, Tompkins and Broome. Hours and Benefits:

• 40 hour work week, Monday through Friday
• Medical, Dental, and Vision insurance coverage offered 1^st of month following employment
• 401k Retirement Plan
• Employee Assistance Program
• Paid holidays, vacation, sick and personal time.
• Paid professional development
• Mileage reimbursement

Salary:

• $105,000 to $115,000 Annually

Location:

• Flexible within counties served

Requirements for the Managing Director include:

• 7–10+ years of progressive leadership experience overseeing multi-site or multi-program operations in a regulated environment.
• Prior leadership in behavioral health/social services/public health settings that includes program development responsibilities.
• Knowledge of evidence-based practices and service delivery models relevant to the programs (e.g., case management, care coordination, outpatient services, community-based services).
• Prior experience overseeing and supervising a management team.
• Master’s Degree plus 5 years’ experience or Bachelor’s Degree plus 8 years or High School Diploma plus 15 years’ experience
• Ability to travel across program sites; valid driver’s license.

Responsibilities for the Managing Director include:

• Provides oversight of and ensures efficient, effective operations of all programs under their supervision to ensure quality standards are met. This includes ensuring that programs implement best practice services.
• Collaborate with Senior Management for new program service development, planning, and implementation.
• New Program Development: Requires program launch/scale-up experience, project management, stakeholder engagement.
• Relationship Management: Build constructive relationships with regulators, funders, referral sources, and community partners.
• Ensures the ongoing development and support of management staff within programs under their supervision.
• Effectively works with and collaborates with functional Department Heads to ensure compliance in their respective areas.
• Develop and maintain relationships with regulatory and other system wide entities.
• Set overall Division goals and objectives, priorities, plans and implementation strategies
• Ensure clinical standards are being met in the programs to which this applies.

To Apply:  Provide a resume and salary expectations here: https://rehab.org/careers/ Rehabilitation Support Services wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity practices. This is an immediate opportunity.