Job Board

Position: Senior Case Manager/Case Manager, Queens Supportive Apartment (QSA) Reports to: Program Director, QSA Function: Provides case coordination and delivers community rehabilitation services. Schedule: Mondays through Fridays (9:00am-5:00pm) Tasks: – Conducts home visits on a regular basis for assigned caseload. – Obtains psychosocial histories and conducts functional skills assessments. – Establishes and maintains liaison with primary provider of psychiatric care. – Assures access to psychiatric, substance abuse and medical services, and entitlement benefits. – Administers standardized health screening tools – Monitors client medication, including adherence and side-effects. – Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice. – Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management. – Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan. – Trains clients in safety procedures and conducts fire drills and self-preservation tests. – Prepares residents for transition to independent living and makes necessary referrals. – Facilitates crisis intervention in the event of an emergency. – Staffs Emergency Phone on a rotating basis. – Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures. – Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems. – Attends in-service training as requested by supervisory personnel. – Provides coverage as needed for other staff on the program team. – Serves as “Qualified Mental Health Staff Person” – Duties as assigned by supervisor. Requirements Sr. Case Manager Qualifications and Salary Information: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Scattered Site SCM Salary: $61,447 plus generous benefits Case Manager Qualifications and Salary Information: B.A. in psychology or a human service related field. A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Scattered Site CM Salary: $53,493 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

The Residential Case Manager is responsible for providing a variety of case management and housing-related services to residential clients to facilitate their adjustment to and integration into the residence and into the community. Ensure the timely flow of community outreach and case management activities to meet program goals and objectives. Enter assessment, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and hospital policies in a timely fashion. The Residential Case Manager also conducts ongoing service need assessments with participants and develops collaborative service plans quarterly addressing identified needs and goals. Maintain regular personal contact with clients; promote trusting relationships to monitor physical and emotional capacity for independent living as well as the need for additional services in the community. Location: Staten Island Salary $31.59 per hour Driver’s License Required BA/BS Degree Required

Mental Health Aide Under the supervision of the management staff and responsible for providing direct therapeutic services to residents of the program. The services include but are not limited to crisis intervention, medication management, training in activities of daily living. Responsible for maintaining the physical environment of the residence. All responsibilities under hospital and residential policy and procedures. Positions Available Include:

• Part Time Overnight (Saturday and Sundays, 12am-8am)
• Full Time Overnight (Monday – Friday, 12am-8am)
• Full Time Daytime

Location: Staten Island Salary: $16-19 per hour Driver’s License Required Minimum Highschool Diploma Required

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary: The HELPS Housing Specialist is part of a human service team that develops and executes housing plans, placement, and follow-up for referred clients. The Housing Specialist collaborates with the transitional coordinator to develop a housing plan and complete the housing packet and works to support the client to find and move into permanent housing. The HELPS Housing Specialist is responsible for collaborating with Welllife network intake department, transitional coordinator and clients to identify and secure permanent housing Essential Responsibilities:

• Two days a week in office. 3 days per week in field work or remote work or as otherwise specified by Team Leader.
• Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords to identify new housing opportunities for clients.
• Maintain and update a database of available housing options with relevant details and document status changes/findings/activities and provide updates on new and total inventory on a weekly or more basis. Maintain consistent, transparent communication and sharing of relevant information with HELPS program partners.
• Ensure uniformity in maintaining fair housing standards in securing apartments.
• Confirm landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements.
• Inform case management staff of unit readiness and/or problems with clients maintaining units.
• Work with Transitional Coordinator to identify and problem-solve barriers to permanent housing and assist with preparing clients for the housing process.
• Work with clients to assess for benefit eligibility, identify housing preferences to search for and match with opportunities, coordinate with the client for housing tours and/or interviews, collect necessary documents, and complete applications and paperwork.
• Work with Transitional Coordinator staff to resolve crises or conflicts with building owners, landlords, and management.
• Provide accurate, complete, and timely data entry and other documentation of findings, apartment unit status, inspections, readiness, and as needed, interactions and assessments with clients.
• Attend staff meetings, case conferences, group supervision, and professional development activities such as in-service trainings, seminars, webinars, and conferences as needed. Collaborate with other consortium partners as necessary.
• Support an environment that embeds diversity, equity, inclusion, and accessibility (DEIA).
• Participate in workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
• Employ best practices for effective feedback and communication at all levels of staff engagement.
• Perform all job-related tasks as required.

Other Responsibilities:

• Make community contacts with possible referral sources, clinics, in or outpatient departments, psychiatrist, day programs, etc.
• Make presentations at various outside agencies on an as needed basis.
• Maintain confidentiality at all times.
• Work locations and schedules are subject to change.
• Any additional duties as assigned by supervisor.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

Qualifications

• High School diploma or equivalent.
• Bachelor’s in human services preferred.
• Three years of experience in the Behavioral Health field.
• Minimum of two years of experience in case management, tenant organization, counseling, community outreach and/or direct advocacy for clients in social service settings.
• Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus. Ability to engage residents.
• Knowledge and experience working supportive housing programs preferred.
• Computer literacy with advanced knowledge of Word, Excel, and Outlook.
• Familiarity with various referring and reporting databases.
• Willingness to travel throughout the five boroughs and make multiple visits in the community as needed.
• Demonstrated commitment to quality and data-driven reporting.

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary: The HLPS Transitional Coordinator is an essential team member that develops and executes housing navigation and placement services including post placement follow up for clients referred by NYC Health + Hospitals (H+H). Essential Responsibilities:

• Two days a week in the office. Three (3) days per week of fieldwork, remote work or as otherwise specified by Director of Intake Services.
• Conduct intake process with new clients within 48 hours of assignment; includes but is not limited to explanation of HLPS client rights, responsibilities, and grievance procedures.
• Develop initial housing plans and conduct plan reviews as needed for an assigned caseload.
• Work with clients to identify housing preferences to search for and match with opportunities, coordinate with the client and the housing coach for housing interviews and site visits, collect necessary documents, and complete necessary paperwork.
• Regularly schedule follow-up after initial placement to identify further support needs, trouble-shoot incidents, confirm payment, and support in lease renewals as needed.
• Provide accurate, complete, and timely data entry and other documentation of the housing status, interactions, and communications with and on behalf of clients, and if relevant, provision of supportive social services, and client progression/regression toward the goals of securing permanent affordable housing.
• Attend staff meetings, case conferences, group supervision, and professional development activities such as in-service trainings, seminars, webinars, and conferences as needed. Work with other consortium partners as necessary.
• Support an environment that embeds diversity, equity, inclusion (DEI).
• Participate in workplace culture that inspires high-level performance, collaboration, accountability, professional and respectful interaction.
• Employ best practices for effective feedback and communication at all levels of staff engagement.
• Perform all job-related tasks as required.

Other Responsibilities:

• Maintains confidentiality at all times.
• Work locations and schedules are subject to change.
• Any additional duties as assigned by supervisor.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

Qualifications

• High School diploma or equivalent.
• Bachelor’s in human services preferred.
• Three years of experience in the Behavioral Health field.
• Minimum of two years of experience in case management, tenant organization, counseling, community outreach and/or direct advocacy for clients in social service settings.
• Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus. Ability to engage residents.
• Knowledge and experience working supportive housing programs preferred.
• Computer literacy with advanced knowledge of Word, Excel, and Outlook.
• Familiarity with various referring and reporting databases.
• Willingness to travel throughout the five boroughs and make multiple visits in the community as needed.
• Demonstrated commitment to quality and data-driven reporting.
• Track record of effective collaboration within a direct service organization balancing a large caseload with competing priorities.
• Strong written and verbal communication skills.
• Action-oriented, entrepreneurial, flexible, and innovative approach to interacting with and supporting clients.
• Bilingual (or multi-lingual) preferred.

CATHOLIC CHARITIES EASTERN REGION DIVISION: Residential Services DATE: 03/04 JOB TITLE: Residence Counselor BAND: 2 STATUS: Non-Exempt I. QUALIFICATIONS A. Education 1. Formal educational requirement of a high school diploma or equivalent. 2. A combination of education and experience equal to a two-year degree in MRDD or MH. B. Experience 1. A minimum of one-year experience preferred. C. Skills 1. Demonstrated ability to establish and maintain in a professional manner relationship with clientele, personnel within and outside the Agency. 2. Demonstrated ability in household maintenance, (i.e. cooking, cleaning, etc.) and daily living skills. 3. New York State Driver’s License to be used commensurate with program needs. 4. Must demonstrate those general skills and personality traits deemed necessary to successfully meet the demands of the position. II. RESPONSIBLE TO A. Residence Manager III. MAJOR FUNCTIONS A. Administrative 1. Required to follow all Agency policies and procedures, using the Policy and Procedures manual as a reference. 2. Required to understand and abide by those laws, regulations, policies, and procedures that are applicable to the program/service, which you are providing. 3. Required to report any known or suspected violation of laws, regulations, policies and procedures related to programs/services of the agency. 4. Required to maintain accurate statistical records and files on program participants and activities, including but not limited to: individual client records, billing records, medication records, daily log, expense sheets, purchase orders, petty cash, client funds, mileage records, and menus. 5. Maintain accurate statistical records and files on program participants and activities, including daily log, expense sheets, mileage records, menus, etc. B. Client/Program Related 1. Be available on a twenty-four (24) hour basis for residents and staff and provide crisis counseling, as necessary. 2. Provide individual, family and crisis counseling, where necessary, in order to help residents modify attitudes and patterns of behavior and to better understand personal, familiar, and social problems. 3. Attend psychiatric consultant in-service staffing, as necessary. 4. Provide a stable home environment with consistent routines and expectations for residents, and serve as a role model in teaching acceptable living and coping skills. To provide resident with support, nurturance and structure. 5. Insure that all physical and emotional needs of the residents are met including adequate clothing, good nutrition and medical needs. 6. Supervise and participate in housekeeping. 7. Involved in treatment plans of residents with social worker, manager, and resident. 8. Be responsible for discharge planning of clients in context of treatment plans. 9. Medication management. 10. Assist in individual bathing and personal hygiene. 11. Assist (actively) in laundry. 12. Plan and implement specific learning skills with residents. 13. Follow-up service to clients leaving the program to facilitate transition between program levels and independent living. 14. Planning, implementation and supervision of social and recreational activities. 15. Behavioral intervention. 16. Case Management. C. Catholic Charities Agency and Community Related 1. Attend staff meetings on a regular basis. 2. Participate in service training sessions, workshops, and/or conference within Catholic Charities and the larger community, as necessary. 3. Perform other duties within the organization, as directed.

Equinox is a non-profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence. Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County. The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community. Holt House – Adults with both mental illness and developmental disabilities that need 24/7 support Apartment Program – Adults who live in one- or two-bedroom apartments and are ready for less structure and more independence Cohoes Residence – Adults who have a mental health diagnosis and need 24/7 support to help control their symptoms Recovery Residence – Men who have both a mental illness and an addiction that need 24/7 support. Position Summary: The Overnight Advisor is responsible for supervising activities of residents in single and/or scattered site residential treatment facilities. Essential Duties and Responsibilities

• Audit clients’ records
• Initiating and/or complete various clerical duties
• Supervise medications/inventory medications
• Assisting with the maintenance and cleanliness of the residence/program
• Completes overnight duty checklists
• Ensures residents are up and completing morning routines
• Monitors clients during sleeping hours/provides scheduled walk through
• Completes SteadyCare calls 3x per night at specific time intervals
• Maintains professional boundaries with agency clients and personnel
• Participates as a team member/attends staff meeting and other trainings
• Other tasks and duties as assigned.

Requirements Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift 20 pounds

Minimum Qualifications: High school diploma or equivalent and one year experience in human services OR Associates’ Degree in related field and no experience in human services Schedule: 10PM – 8PM, (Additional $1.00 Shift Differential for qualifying shifts) We are proud to offer a comprehensive benefits package that includes Medical Insurance through CDPHP, Dental Insurance, Vision Insurance, 403(b), Flexible Spending Accounts, Paid Time off, paid holidays, Group Life, Short -Term Disability and more! Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary Description $20.00

Equinox is a non-profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence. Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County. The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community. Holt House – Adults with both mental illness and developmental disabilities that need 24/7 support Apartment Program – Adults who live in one- or two-bedroom apartments and are ready for less structure and more independence Cohoes Residence – Adults who have a mental health diagnosis and need 24/7 support to help control their symptoms Recovery Residence – Men who have both a mental illness and an addiction that need 24/7 support. Position Summary: The Residential Support Staff is responsible for supervising activities of residents in single and/or scattered site residential treatment facilities. Hiring for multiple openings! Essential Duties and Responsibilities:

• Teach and assist residents with functional skills (budgeting, hygiene, communication, maintaining cleanliness of personal environment, socialization, etc.)
• Provide transportation, cooking, shopping, social activities, day program, medical appointments, medication refills, etc. as needed on shift
• Maintain cleanliness of the residential program areas (bathrooms, living room, office etc. As well as participating in snow and trash removal)
• Provide accurate daily documentation for clients in Electronic Health Record
• Increase resident awareness and access to community resources
• Assist with building relationships with staff, peers and family members while promoting self-sufficiency
• Reports incidents verbally and in writing to Assistant and/or Program Manager
• Represent and reflect the Equinox Inc. philosophy, values, and mission in the community
• Supervisor medications (support clients with medication organization, refills etc.)
• Attend all mandatory trainings as well as annual refresher trainings (Crisis De-Escalation training, CPR/First Aid Certification, Boundaries, Medication Administration Record etc.)
• Fosters communication, cooperation and collaboration between programs
• Exercise good judgment
• Maintains professional boundaries
• Demonstrates reliability and dependability
• Uses feedback constructively
• Demonstrates effective interpersonal skills
• Support team decisions
• Other duties as assigned

Requirements Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift 20 pounds
• Ability to drive a car or van safely, if required

Minimum Qualifications:

• High school diploma and one year experience in human services OR Associates’ Degree in related field and no experience in human services
• Must have good oral and written communication skills
• Valid NYS Driver’s License for Day Shifts ONLY; Not required for evening and overnight coverage shifts

Schedule: Varies on the needs of the program, which may include day, evening, and/or weekend shifts and holidays. (Eligible for an additional $1.00 Shift Differential for qualified shifts) We are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more! Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary Description $20.00

Equinox is a non-profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence. Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County. The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community. Holt House – Adults with both mental illness and developmental disabilities that need 24/7 support Apartment Program – Adults who live in one- or two-bedroom apartments and are ready for less structure and more independence Cohoes Residence – Adults who have a mental health diagnosis and need 24/7 support to help control their symptoms Recovery Residence – Men who have both a mental illness and an addiction that need 24/7 support. Position Summary: The Residential Case Manager is responsible for providing service plan development and case management to clients in the residential treatment facility. Essential Duties and Responsibilities:

• Supervise activities of residents in residential treatment facilities.
• Assist clients with utilizing communities’ resources.
• Provide all related treatment/case management services, including medication supervision and service plan development. Ensure services provided meet OMH and Medicaid regulations.
• Ensure overall safety for all residents.
• Assists in assessing skills, strengths and needs of all clients; Teach and assist with functional skills (budgeting, maintaining cleanliness of personal hygiene, personal environment, communication, socialization, etc.)
• Attend all mandatory trainings as well as annual refresher trainings, (Crisis De-Escalation training, CPR/First Aid Certification, Boundaries, Medication Administration Record etc).
• Conduct quality assurance activities, including participation in compliance residential programs.
• Document delivery of treatment services; Ensure that all records maintained are consistent with regulations (OMH, HIPAA, Medicaid, OMIG etc).
• Create, develop, and implement a person-centered individualized transitional plan for clients.
• Increase awareness and access to community resources
• Assist with building relationships with staff, peers and family members while promoting self-sufficiency.
• Ensure clients maintain supplemental benefits provided to them by DSS, SSI, SNAP, etc.
• Transporting clients to medical appointments, day program etc, flexing shifts as needed between residences).
• Other tasks and duties as assigned

Requirements Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift 20 pounds
• Ability to drive a car or van safely

Minimum Qualifications:

• High school diploma or equivalent and four years’ experience in human services.
• Must have good oral and written communication skills;
• Must have a clean, valid NYS Driver License.

Preferred Qualifications: Bachelor’s degree in a human services related field preferred with no experience OR Associate’s Degree in a human service-related field and two years’ experience in human services field Schedule: Varies on the needs of the program, which may include day, evening, and/or weekend shifts and holidays. (Eligible for an additional $1.00 Shift Differential for qualified shifts) We are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more! Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary Description $21.00

We are currently offering a $1,000 signing bonus! Apply now to qualify! Since 1980, The Way Back, Inc. has supported adults with mental illness by providing safe housing and recovery-focused services. Our mission is to help individuals with psychiatric disabilities—such as bipolar disorder, schizophrenia, anxiety, and depression—successfully reintegrate into the community. Residential Direct Care Counselors play a key role by offering support, education, and supervision to residents. Responsibilities include assessing resident needs, providing crisis intervention, coordinating with service providers, maintaining detailed documentation (daily progress notes and monthly Medicaid services), and facilitating recreational activities. This is a challenging yet rewarding opportunity with potential for career growth. No personal hygiene care is required. Positions Available: Residential Direct Care Counselor Locations: Northport, Patchogue, Rocky Point & Cutchogue Schedule: Full-Time Evening and flexible schedules are available Compensation: $20.00/hr. Overtime rate $30.00/hr.; $1,000 signing bonus Benefits: As a member of Union Local 1102, you receive employer-paid health benefits at 100% for employee-only coverage. Coverage for a spouse or family is available at an additional cost. The benefits package also includes paid time off (PTO) with accrued vacation and sick leave, as well as access to a 403(b) retirement plan. The counselor is responsible for the support, education, and supervision of 10-14 adult clients located in our Community Residence. Residential Direct Care Counselor – Key Responsibilities: 1. Support clients with daily living needs and promote independence. 2. Provide supervision and monitor clients’ safety and well-being. 3. Recognize and respond to crises when needed. 4. Assist with medication management, including logging prescriptions and conducting medication counts. 5. Maintain accurate client records and documentation. 6. Implement and review individual service plans in accordance with agency procedures. 7. Communicate regularly with supervisors, families, and service providers. 8. Assist clients with household tasks, room upkeep, and personal responsibilities. 9. Accompany clients to appointments and assist with grocery and petty cash shopping. 10. Help plan meals, shopping lists, and daily activities. 11. Facilitate life skills, recreation, and community participation. 12. Attend required meetings and coordinate Service Plan Review (SPR) meetings. Skills Required: 1. Ability to complete work accurately and efficiently. 2. Ability to independently organize one’s weekly and/or monthly tasks. 3. Ability to write legibly with grammatical accuracy. 4. Ability to work on diversified duties. Education and/or Experience Required: 1. High School Diploma with 1-3 years of experience. 2. Previous on-the-job experience in community residential programs or counseling situation. Additional Job Requirements: 1. Must have a valid driver’s license and insurance. 2. Must successfully complete fingerprinting as required by the NYS Office of Mental Health. Company Website: thewayback.org The Way Back, Inc. is an Equal Opportunity Employer.

We are currently offering a $500 signing bonus! Apply now to qualify! Since 1980, The Way Back, Inc. has supported adults with mental illness by providing safe housing and recovery-focused services. Our mission is to help individuals with psychiatric disabilities—such as bipolar disorder, schizophrenia, anxiety, and depression—successfully reintegrate into the community. Residential Direct Care Counselors play a key role by offering support, education, and supervision to residents. Responsibilities include assessing resident needs, providing crisis intervention, coordinating with service providers, maintaining detailed documentation (daily progress notes and monthly Medicaid services), and facilitating recreational activities. This is a challenging yet rewarding opportunity with potential for career growth. No personal hygiene care is required. Positions Available: Residential Direct Care Counselor Locations: Northport, Patchogue, Rocky Point & Cutchogue Part-Time weekend evening, weekend overnight, and weekday evening positions are available. Compensation: $20.00/hr. Overtime rate $30.00/hr.; $500 signing bonus Benefits: As a member of Union Local 1102, even as a Part-Time employee, you receive employer-paid health benefits at 100% for employee-only coverage. Coverage for a spouse or family is available at an additional cost. The benefits package also includes paid time off (PTO) with accrued vacation and sick leave, as well as access to a 403(b) retirement plan. The counselor is responsible for the support, education, and supervision of 10-14 adult clients located in our Community Residence. Residential Direct Care Counselor – Key Responsibilities: 1. Support clients with daily living needs and promote independence. 2. Provide supervision and monitor clients’ safety and well-being. 3. Recognize and respond to crises when needed. 4. Assist with medication management, including logging prescriptions and conducting medication counts. 5. Maintain accurate client records and documentation. 6. Implement and review individual service plans in accordance with agency procedures. 7. Communicate regularly with supervisors, families, and service providers. 8. Assist clients with household tasks, room upkeep, and personal responsibilities. 9. Accompany clients to appointments and assist with grocery and petty cash shopping. 10. Help plan meals, shopping lists, and daily activities. 11. Facilitate life skills, recreation, and community participation. 12. Attend required meetings and coordinate Service Plan Review (SPR) meetings. Skills Required: 1. Ability to complete work accurately and efficiently. 2. Ability to independently organize one’s weekly and/or monthly tasks. 3. Ability to write legibly with grammatical accuracy. 4. Ability to work on diversified duties. Education and/or Experience Required: 1. High School Diploma with 1-3 years of experience. 2. Previous on-the-job experience in community residential programs or counseling situation. Additional Job Requirements: 1. Must have a valid driver’s license and insurance. 2. Must successfully complete fingerprinting as required by the NYS Office of Mental Health. Company Website: thewayback.org The Way Back, Inc. is an Equal Opportunity Employer.

Options for Community Living, Inc. is committed to helping Long Island’s most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. *$500 Sign-on Bonus!* Options for Community Living, Inc. is looking for Residential Counselors to join our team! An ideal candidate should meet the following requirements:

• Have a passion for assisting those diagnosed with mental illness. Must be a self-starter and well organized.
• Must be a high school graduate or the equivalent.
• Valid driver’s license, safe driving record, valid auto insurance and access to a vehicle is required.

Our Benefits include:

• Medical, Dental and Vision Insurance
• Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays – yearly
• 403(b) retirement plan with an employer match
• Employee Assistance Program
• Tuition Assistance
• Wellness Initiatives
• Paid Training & On-the-Job Training
• Promotional Opportunities
• Mileage reimbursement
• Life Insurance
• Flexible Spending Account

Salary Range: $36,400/yr. ($20.00/hr.) – $43,680/yr. ($24.00/hr.) The above salary range represents Options for Community Living’s good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) Mon/Wed/Fri, 9:00 AM – 5:00 PM; Tues/Thurs, 1:00 PM – 9:00 PM Mon/Wed/Fri, 12:00 PM – 8:00 PM; Tues/Thurs, 7:00 AM – 3:00 PM Location: In person; Oakdale, NY Pay Type: Non-exempt Responsibilities: At Options for Community Living, Inc., individuals living with a mental health diagnosis live, learn, and develop their potential in an environment that respects personal choice. The full-time Residential Counselor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living.

• Participate in the planning and evaluation of individual service plans and monitor plan objectives on a regular basis.
• Write progress notes on service plan on a weekly basis.
• Train and assist residents in the activities of daily living including household maintenance.
• Oversee medication maintenance and assist residents in the development of self-medication skills as needed.
• Provide case management and follow-up service.
• Provide transportation to residents as needed.
• May occasionally attend team meetings, discharge meetings.
• Provide household maintenance checks and repairs. Conduct fire drills at community residence as needed.
• Notify the Program Supervisor/Program Manager of any medical or psychiatric emergency.

Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Location: Hyde Park, NY Hours: Mon-Fri Salary: $70,000 (LP) or $72,500 (LMSW/LCSW/LMHC/LMFT) Retention Bonus: $5,000 OVERVIEW OF PRIMARY RESPONSIBILITES: The CTI Clinician plays a pivotal role in enhancing continuity of care for individuals transitioning from hospital to community-based living. Under the supervision of the CTI Team Leader, the Clinician provides time-limited, evidence-based therapeutic interventions and links participants to long-term professional and community resources. This position supports some of the community’s most vulnerable individuals through intensive fieldwork and coordinated care efforts, promoting wellness and long-term stability. PRIMARY FUNCTIONS:

• Manage an active caseload of participants and deliver care using the CTI-phased model.
• Conduct comprehensive assessments, including mental status evaluations, safety assessments, and treatment planning.
• Provide evidence-based, solution-focused therapy to support client wellness.
• Collaborate with internal teams and external providers to develop and maintain integrated treatment plans.
• Ensure participants are linked to sustainable support services that will continue beyond CTI involvement.
• Engage with hospitals, community providers, and local resources to support successful transitions.
• Participate in rotating on-call coverage as scheduled.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Attend mandatory trainings, staff meetings, and interdisciplinary case conferences.
• Contribute to program development and quality assurance by maintaining accurate documentation and compliance with agency protocols.
• Perform field-based services across Orange County, with travel to Sullivan and Rockland Counties, as needed.
• Utilize agency vehicle or personal vehicle (with mileage reimbursement) for transportation and field visits.

QUALIFICATIONS AND ATTRIBUTES:

• Demonstrated clinical competency in mental health assessment and intervention.
• Strong organizational, communication, and problem-solving skills.
• Cultural competency and a strong commitment to the dignity and empowerment of vulnerable populations.
• Ability to work independently and collaboratively in a hybrid field/office setting.
• Spanish-speaking ability is a plus.

EDUCATION AND EXPERIENCE:

• Master’s degree in Social Work, Mental Health Counseling, or related clinical field and
• Valid New York State licensure or limited permit to practice as a mental health clinician (as recognized by NYSED). LMSW/LMHC/LCSW/LMFT preferred and limited permit considered.
• Minimum two (2) years of experience working with individuals with serious mental illness (SMI), persistent serious mental illness (PSMI), co-occurring disorders, and/or intellectual and developmental disabilities (I/DD).
• Valid NYS Driver’s License required.

PHYSICAL CHARACTERISTICS: These physical demands are representative of the physical requirements necessary for an employee to perform the job’s essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to access all rooms in a 2-story home
• Able to work in open space floor plan
• Must be capable to move throughout work day
• Occasional lifting of > _25+ pounds

EOE

Location: Middletown, NY Pay Rate: $81,000-$85,000/yr Status: Full-Time | Exempt Hours: Mon-Fri 8am-4:30p ON-Site Position OVERVIEW OF PRIMARY RESPONSIBILITES: The Revenue Cycle Director is responsible for the day-to-day management of billing, payment posting, collections and verification/authorizations. Qualified candidates will possess supervisory experience with the ability to perform and write formal staff evaluations, provide feedback, and offer mentoring opportunities to allow staff to grow and achieve agency outcomes. In addition, candidates will have in-depth knowledge of Medicare, Medicaid, Medicaid Managed Care, and Commercial Insurance billing processes particularly for NYS behavioral health services PRIMARY FUNCTIONS:

• Responsible for oversight of billing team of up to 8 staff
• Supervisory position in charge of maintaining billing systems, insurance verification/authorization management, directing billing, and collections
• Clear understanding and working knowledge of claims processing, payer denials and appeals processes
• Preparation of recurring and adjusting journal entries within areas of responsibility.
• Completes financial analysis for audits and performs monthly and year-end receivables and income analysis to ensure revenue is maximized, advising on corrective actions and implementation plans.
• Monitors and evaluates work productivity standards including identified Key Performance Indicators of billing team and individual staff for total revenue, collection rates, days receivables outstanding, and claim denials; supervise, coach and take necessary action to facilitate achievement of performance targets
• Proactively reviews payer-aging reports and establishes achievable goals for accounts receivable reduction and/or cash acceleration. Notifies leaders of potential systemic issues and high risk/high exposure situations.
• Recommends and implements solutions for resolving aging receivables
• Understands and can effectively back-up any position within the Billing Finance unit for which they supervise. Develops cross-training plans for staff to accommodate times of vacancy/absence
• Maintains billing and accounts receivable guidelines by writing and updating policies and procedures including recommends changes to departmental procedures, and workflow to promote process improvements.
• Compiles and distributes to leaders’ analytical reports weekly, biweekly, and monthly on productivity, billing, collections, denials, and write-offs for monitoring operations and updating financial systems
• Complies with federal, state, and local legal requirements by understanding existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Possess intermediate computer skills, which include knowledge of word processor, spreadsheet, and database software and file maintenance. Responsible to create and design useful spreadsheets & databases independently and utilizes skills to assist and train others.
• Write formal staff evaluations, provide feedback to the staff, and offer mentoring opportunities to allow staff to grow and achieve agency outcomes.
• Responsible for communicating effectively with staff and leaders on a consistent basis

QUALIFICATIONS AND ATTRIBUTES:

• 5 years of experience in healthcare revenue cycle management and/or medical billing processes including knowledge of ICD-10, CPT, and HCPCS codes required
• 5 years of progressive related supervisory experience required
• Experience with Electronic Health Record (EHR) systems Medical Billing Clearinghouses
• Applicants will possess intermediate computer skills with demonstrated strengths in Excel and database software
• Applicants must have strong problem solving and analytical skills
• Applicants must be able to lead and work effectively in a team environment and independently when necessary

EDUCATION AND EXPERIENCE: Minimum of Associate’s Degree in Accounting, Bachelor’s degree in Accounting is preferred. PHYSICAL CHARACTERISTICS: These physical demands are representative of the physical requirements necessary for an employee to perform the job’s essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds

EOE

Location: Newburgh, NY Rate: $78,000-$85.500 dependent upon licensure OVERVIEW OF PRIMARY RESPONSIBILITES: Provide individual and group clinical services to a diverse caseload including adolescents, adults, and families who are experiencing life stressors or behavioral challenges through Evidenced Based Clinical Practices. Conduct intakes and complete psychosocial assessments.  Responsible for caseload and all required documentation including notes, individual recovery/ treatment plans, and required assessments. Licensed Therapists have the primary responsibilities of providing individual, family and group therapy. Working in a therapeutic environment, Licensed Therapists lead the culture of recovery by providing strength based, person-centered services to assist people in acquiring and maintaining skills to increase their quality of life. Each person receiving our services has a treatment plan that guides them through their recovery. PRIMARY FUNCTIONS:

• Professional and Therapeutic communication with persons served and co-workers.
• Ability to submit timely and accurate documentation with use of technology
• Provide therapy with persons served in their primary language by self or interpretive services.
• This position requires the ability to deliver services in at least two languages without the use of interpretive services.
• Physical demands, include but are not limited to long periods of sitting, standing, moving / walking, with occasional squatting, lifting, bending, pushing & pulling with low intensity, driving self or clients
• Professional demands include prolonged periods of interacting with the public and making independent decisions
• Diagnose in collaboration with psychiatrist and clinical team.
• Collaboration with natural and formal supports.
• Monitor treatment outcomes in partnership with consumers.
• Promote health & wellness and recovery-oriented initiatives in response to client needs.
• Perform other duties as assigned

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: Assignments may be determined at a future date QUALIFICATIONS AND ATTRIBUTES:

• NYS Professional Licensure – Licensed Mental Health Counselor, Licensed Master of Social Work, or Licensed Clinical Social Work
• Computer skills and experience working with electronic medical records
• Documented proficiency in a caseload-relevant language other than English.
• Successful language proficiency certification with a minimum level of Advanced Low

EDUCATION AND EXPERIENCE:

• Master’s Degree in Mental Health Counseling or Social Work
• Previous experience working with adolescents and families and be comfortable in both individual and group setting
• Previous experience working with adults in Mental Health field, preferred

PHYSICAL CHARACTERISTICS: These physical demands are representative of the physical requirements necessary for an employee to perform the job’s essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day (and follow individuals throughout the community)
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds

EOE