Job Title: ENHANCED STEP-DOWN PROGRAM (ESD)- SPECIALTY CRITICAL TIME INTERVENTION (CTI)-TEAM LEADER
Department: Clinical & Crisis Supports
Location: Bethpage, NY; some travel required
Reports To: Enhanced Step-Down Program-Program Director
FLSA Status: Exempt
Pay Class: Full-Time
Pay Range: $90,000
Last Revised: March 2026
POSITION SUMMARY
The Specialty CTI Team Leader provides clinical and administrative oversight of the Enhanced Step-Down Program’s Critical Time Intervention services and supervises a multidisciplinary team. This role ensures that individuals with co-occurring Mental Health (MH) and Intellectual/Developmental Disabilities (I/DD) receive evidence-based, time-limited support as they transition from inpatient and emergency psychiatric settings to community-based living. The Specialty CTI Team Leader works in close coordination with the Transitional Residential Setting (TRS) team to ensure continuity of care, facilitate shared treatment planning, and support stabilization and permanent housing placement. This position plays a pivotal role in fostering cross-system collaboration with OMH, OPWDD, hospital systems, and community providers.
DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS (*All responsibilities outlined in official Job Description*)
- Establishes community relationships and serves as liaison to community partners such as Emergency Departments (ED), inpatient psychiatric units both Article 28 and 31, and Comprehensive Psychiatric Emergency Programs (CPEP).
- Maintains relationships with Nassau County Department of Mental Health, Chemical Dependency, & Developmental Disabilities and Services, Suffolk County Department of Health Services, the Division of Community Mental Hygiene, the Office of Mental Health (OMH), and the Office of People with Developmental Disabilities (OPWDD).
- Collects feedback from and collaborates with clinical team members and specialists in the community to identify, design and implement training/support needs of the community.
- Assists in the development and implementation of ESD Specialty CTI best practices and policies and procedures.
- Assists with growth of the ESD program via networking internally and externally in conjunction with other departments.
- Maintains communication with other regional CTI teams for the purposes of collaboration.
- Works with FREE’s Accounting Department and leadership team to ensure all required reporting occurs as required.
- Ensures the collection of required data and documentation on consumer access and utilization of Specialty CTI services.
- Works with the leadership team to ensure the continuity and consistency of enrollment of individuals for services.
- Reviews and approves diagnostic evaluations, treatment plans, discharge plans, and behavioral support plans for individuals served.
- Ensures all clinical interventions are trauma-informed, strength-based, and culturally responsive.
- Attends hospital rounds, case conferences, and discharge planning meetings to ensure early identification and engagement of eligible individuals.
- Provides crisis intervention in response to individuals’ behavioral and emotional needs, including support to individuals, families and team members, in-person and virtually.
- Provides supervision, guidance, and direction to all assigned team members on an ongoing basis.
- Ensures all team members are fulfilling their roles and responsibilities and addresses performance issues through performance improvement or corrective action measures.
- Interviews, hires, develops and retains high quality staff.
- Meets consistently with TRS Residential Clinical Coordinator to jointly plan and monitor cases shared between Specialty CTI and TRS.
QUALIFICATIONS
- Education:
- Master’s Degree in social work, psychology, counseling, or other human service field required
- Experience:
- At least 3 (three) years of supervisory experience required
- At least 3 (three) years of post-licensure experience working with individuals with Intellectual and Developmental Disabilities, Mental Health Diagnoses, and/or Substance Abuse
- Supervisory experience can be concurrent with post-licensure experience
- Specialized Training, Licenses, Certifications:
- LCSW, LMHC, LMSW, LCAT, or Licensed Psychologist licensure required
- Licensed Practitioner of the Healing Arts (LPHA) required
- Knowledge, Skills, Competencies, and Abilities:
- Knowledge of OMH and OPWDD practices, policies and regulations
- Computer literacy required; familiarity with Microsoft Office Suite
- Must be able to motivate, lead and coach others
- Must be efficient, well organized, and have excellent communication skills
- Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential
- Expertise in navigating eligibility and referral processes for OMH, OPWDD, and other programs serving individuals with co-occurring behavioral health conditions.