Case Manager – Scattered Site Supportive Housing Program
Location: Bronx, NY Position Type: Full-Time Salary: $55,000–$60,000 annually
About Venture House
Venture House is a nationally recognized, community-based nonprofit organization dedicated to empowering adults living with mental illness on their path to recovery. Through access to affordable housing, employment, education, civic engagement, and the arts, we help individuals build meaningful, independent lives within their communities.
We are seeking a compassionate, motivated, and dedicated Case Manager to join our Scattered Site Supportive Housing Program in the Bronx. This is an exciting opportunity to make a meaningful impact by helping individuals achieve housing stability, wellness, and greater independence through person-centered, trauma-informed services.
Position Summary
The Case Manager provides comprehensive, recovery-oriented case management services to adults living with mental illness in supportive housing throughout the Bronx. Working collaboratively with tenants, community partners, healthcare providers, and landlords, the Case Manager helps participants achieve their personal goals while promoting long-term housing stability and community integration.
Key Responsibilities
· Conduct participant intakes, assessments, and move-in coordination for new tenants.
· Provide individualized, trauma-informed case management and recovery planning.
· Assist tenants in developing and achieving personal, educational, vocational, and wellness goals.
· Support tenants in obtaining employment and educational opportunities through vocational coaching and community partnerships.
· Build and maintain relationships with employers, healthcare providers, community organizations, service agencies, and other local resources.
· Foster collaborative relationships with property managers, community leaders, law enforcement, faith-based organizations, and other stakeholders to strengthen natural supports for tenants.
· Provide coaching, mentoring, and ongoing support that promotes self-sufficiency and recovery.
· Conduct regular home visits and community-based outreach.
· Teach and reinforce independent living skills, including budgeting, medication management, household maintenance, and daily living activities.
· Connect tenants with medical, behavioral health, financial, educational, and social services based on their individual needs and goals.
· Respond to and effectively de-escalate behavioral health crises while ensuring participant safety.
· Participate in the agency’s rotating 24-hour on-call emergency phone schedule.
· Immediately report serious incidents, concerns, or allegations in accordance with Venture House policies and procedures.
· Complete timely, accurate documentation and maintain compliance with HIPAA and agency standards.
· Participate in a rotating schedule of evening and weekend hours supporting the Venture House Bronx Clubhouse Program.
Qualifications
Required:
· Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or a related human services field from an accredited college or university.
· Valid driver’s license.
· Strong organizational, communication, and interpersonal skills.
· Ability to work independently and collaboratively in a community-based setting.
Preferred:
· Master’s degree in a related field.
· Experience providing case management or supportive services to adults living with serious mental illness.
· Experience with supportive housing, vocational rehabilitation, or employment services.
· Knowledge of recovery-oriented and trauma-informed practices.
Application Requirement: Please submit a cover letter along with your resume.
Compensation & Benefits
Salary: $55,000–$60,000 annually
Benefits include:
· 403(b) Retirement Plan
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Paid Time Off (PTO)
· Parental Leave
Work Schedule
· Full-time
· Monday–Friday
· 8-hour shifts
· Participation in a rotating schedule of evenings, weekends, and on-call coverage
Work Location: In person (Bronx, NY)
Why Join Venture House?
At Venture House, you’ll become part of a mission-driven team committed to helping individuals with mental illness thrive in their communities. We value collaboration, respect, innovation, and recovery, and we are proud to foster a supportive work environment where employees can make a lasting difference every day.
Venture House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and the individuals we serve.