Assistant Vice President of Residential Services – Bronx NYC

Program Supervision
Posted 10 months ago

The Bridge is currently looking for an Assistant Vice President to join our Senior Management Residential Team.  The Bridge was founded in 1954 and currently provides housing and behavioral health services to 3,200 New Yorkers each year. We run more than 40 programs in the Bronx, Brooklyn, and Manhattan, each designed to meet the individual needs of the men and women we serve.

Please send resume to Nicole Garcia, LMHC -Vice President for Residential Services The Bridge –

Assistant Vice President of Residential Services- Bronx NYC

Under the direct supervision of the Vice President for Residential Services, the A.V.P. will be responsible for oversight of a large portfolio of numerous scattered-site supported housing programs.  Specific duties include:

  • Provide supervision to the managers who oversee direct care staff providing services to individuals in supported housing programs for formerly homeless individuals diagnosed with serious mental illness and/or substance abuse disorders, located throughout the Bronx and Manhattan;
  • Conduct ongoing internal chart reviews to monitor the appropriateness and quality of the care being provided to clients;
  • Ensure compliance with agency and funders’ policies, procedures and program eligibility requirements (including but not limited to OMH, DOHMH, OASAS, HUD/McKinney), including attending and managing on site audits;
  • Accompany staff on visits to client apartments in the field when appropriate, and provide crisis intervention as necessary;
  • Assist the V.P. with hiring and training of new staff; complete staff performance evaluations; work with the human resources department on disciplinary matters involving staff;
  • Actively participate in staff meetings, incident reviews, clinical meetings, community meetings, and trainings;
  • Ensure staff complete ongoing agency-required trainings, and support staff’s professional development through attendance at external trainings;
  • Coordinate with the property management staff in the procurement and maintenance of apartments, address rent arrears issues, and maintain good relationships with landlords;
  • Be available 24/7 to respond to crises; and
  • Perform other job-related functions, as assigned.


  • Master’s Degree;
  • 5+ years of experience working in supportive housing for formerly homeless people diagnosed with serious psychiatric and substance use disorders.
  • Excellent English language skills; both verbal and written;
  • Knowledge of AWARDS.

Job Features

Job CategoryNonprofit, Full Time, Program Management, Administrative